Housing and Asset Management
Certificate In Managing Housing Maintenance (CIH Level 4)
Aims & outcomes
Provide housing staff working at or aspiring to a supervisory or management level with a qualification to suit their needs
Develop skills and knowledge for the current challenges in housing and responsive repairs
Prepare learners for further study in housing related qualifications at level 5 / under graduate level.
Duration: The course is normally delivered with 2 or 3 classroom days per unit (6 units are required to gain the Certificate) over a 12 month period – this can be adjusted to suit the level and needs of the candidates and employers.
Certificates available
Course content
The course focuses on 6 units of study. All students complete the following unit:
– Professional Practice skills for housing
And 5 of the following optional units:
– Procurement and contract administration for responsive repairs
– Performance management for responsive repairs
– Data and performance management for planned maintenance
– Procurement and contract administration for planned maintenance programmes of work.
Course Content
– Financial management for repairs and maintenance
– Housing Management Services.
– Managing people and change
– Health and safety for repairs and maintenance
– Legal framework for repairs and maintenance
– Sustainable repairs and maintenance
– Customer service in housing
